customer-care-centre

CUSTOMER CARE CENTRE

Our dedicated Customer Care team are available seven days a week. contact us by phone or email. Check out the quick links for product support, service and more.

CONTACT US

icon-phone-outline 0800 436 245
 
Open TimesMonday - Friday
9:00am – 5:00pm NZT
icon-cursor Enquire
 
Enquire 24/7

QUICK LINKS

Select a category to find the help you need
product-registration
Product registration

Register your appliance today to stay updated on exclusive offers, service and safety notices.

Register your product
service-and-repair-centre
Service and Repair Centre

Having trouble with your appliance? Find a service and repair provider near you.

Book Online
Find a service centre
Manage Booking
user-manual
User Manuals

Looking for a manual? Download your user manual and installation information here.

Find a user manual
find-store
Find a store

Locate a retail store near you.

Find your closest store
faq-icon
Frequently Asked Questions

Find the answers to the most frequently asked questions.                                       

View FAQ
warranty-icon
Warranty

See what is covered in your appliance warranty and make sure you're covered.

See warranty details
spare-parts-and-accessories
Spare Parts and Accessories

Shop for accessories and genuine branded spare parts for your appliance. Find a Spare Parts Distributor.

Buy Spare parts & accessories
brochures-and-buying-guides
Manuals

Learn more about our full range of appliances. Download manuals.

Download
OUR PROMISE
We are committed to making outdoor entertaining easier and more enjoyable. This extends to offering you delightful service and effortless support that is simply outstanding.

NEED MORE HELP

Contact our dedicated Customer Care team for further assistance
open-time
Open times 

Monday - Friday
9:00am – 5:00pm NZT

Call 0800 436 245
enquire-online
Enquire online

 

Enquire online
compare channel adviser image